Frequently Asked Questions

Is each piece unique?

Absolutely! Because each item is handcrafted and hand-painted by individual artisans, no two pieces are exactly alike. Slight variations in color, pattern, and finish are part of the charm and authenticity of handmade pottery. These small differences make your piece truly one-of-a-kind.

How do I clean my pottery?

We recommend hand washing with warm water and mild dish soap. Gently dry with a soft cloth. While some pieces may be dishwasher safe, hand washing helps preserve the vibrant colors and hand-painted details for years to come.

Are your products food safe?

No! They are for home decor only.

Where do you ship?

We ship throughout the United States. Most orders arrive within 5-7 business days. We use careful packaging to ensure your pottery arrives safely

What's your return policy?

We want you to love your pottery! If you're not completely satisfied, you can return unused items within 30 days of delivery for a full refund. Items must be in original condition with all packaging.

Do you offer wholesale?

Yes! We'd love to partner with boutiques, gift shops, and interior design businesses. Email us at [www.earthenbymalvika@gmail.com] for wholesale pricing and minimum order information.

Where is Earthen based?

We're based in Phoenix, Arizona, and proud to bring South Asian artisan crafts to the American Southwest!

How can I stay updated on new products?

Follow us on Instagram and Facebook @earthenbymalvika, or sign up for our email list at the bottom of our homepage. We'll send you exclusive deals, new product launches, and behind-the-scenes stories from our artisan partners.